Case Study  /  Department of Industry, Innovation and Science

The Client

The Department of Industry, Innovation and Science (DIIS) is a department of the Australian Government responsible for consolidating the Government’s efforts to drive economic growth, productivity and competitiveness by bringing together industry, energy, resources and science.

Their Story

DIIS use 10 different Microsoft Word templates for their internal and external communications, across 4 divisions. Each of these divisions has their own logo and colour palette that dovetails into the broader departmental brand. Each division has their own templates.

The communications that are sent out by each division are prone to last minute changes (as a result of cabinet reshuffles) so the department required templates that are simple to use and easy to update quickly.

The Ideaseed Difference

At Ideaseed, we understand that not everyone loves MS Office as much as we do (…as shocking as this may seem!).

We therefore take clients through the MS Office design and build process step by step and explain how functions work and what might suit them best.

Our Service

We designed and built a suite if templates in MS Office that included WCAG 2.0 Accessibility.

12 MS WORD & 4 PPT TEMPLATES

These were designed, styled and formatted consistently. Each template was locked down while still allowing
a level of adjustment.

The design was fully editable to allow the internal design team the ability to amend if necessary.

Each was print safe (i.e. no bleed) and came with a set of clear instructions.

All templates were fully accessible and WCAG 2.0 compliant.

Taking time to understand the client meant that we were able to cater our process and design to them, which ultimately lead to a successful project completion. They became more comfortable with MS Office and were able to see how they could use its programs to better suit their needs.

We also respected their limitations, and in this case opted for a Quick Access Toolbar rather than a custom ribbon, so they could have the option to upgrade later, if they loved using it. This is a good option because it sits directly within Word whenever the program is open, rather than being in every template.

The simplicity of the templates meant that even those who were not skilled MS Office users could use them easily, and stop using their own, off-brand documents.